SHIPPING INFORMATION

Shipping Rates

Our storefront is temporarily closed, but we are currently offering:

>> FREE standard ground shipping to Oregon addresses

>> FREE pickup at our Portland location by appointment only

>> $9 flat rate standard ground shipping to rest of contiguous US

Alaska & Hawaii:
$19.00 for purchases totaling $.00 - $149.99
$29.00 for purchases totaling $150+ 

For all other territories, or if you have any questions, please email info@shopredsail.com for a shipping quote before placing your order.

Please allow extra time for order processing and delivery.
 

To where, and by what service, does Red Sail ship?

We ship within the United States, generally via USPS First Class and Priority Mail. If you'd like to have your items shipped by another service, please contact us orders@shopredsail.com  BEFORE placing your order, as additional charges will apply. 

When will my order ship?

Generally, we ship in-stock orders within 4 business days. We will notify you by email if an item is back ordered, or if there is any other reason for a delay in shipping. Delivery time will vary depending on your location, the closer you are to Portland OR, the shorter the delivery time. 

What do I do if an item arrives damaged?

Please inspect your purchases upon delivery. If an item is damaged, please contact us within 48 hours of receiving the package. It is very important that you retain all of the damaged packaging so that a claim may be filed with the shipper. We will file a damage claim with the shipper, and ship a replacement, or offer a refund as soon as possible.

International Shipping

Unfortunately we are not shipping outside of the USA at this time.