Orders of $25 or more now ship for FREE by USPS!
Orders under $25 will ship by USPS with cost determined by weight and destination.
We hope to ship within 3 business days of purchase, but depending on order volume delays may occur. We appreciate your patience.
If you have any questions, please email firstname.lastname@example.org.
To where, and by what service, does Red Sail ship?
We ship within the continental United States, generally via USPS First Class and Priority Mail.
When will my order ship?
Generally, we ship orders within 3 business days. We will notify you by email or phone if an item is out of stock, or if there is any other reason for a delay in shipping. Delivery time will vary depending on your location, the closer you are to Portland OR, the shorter the delivery time.
What do I do if an item arrives damaged?
Please inspect your purchases upon delivery. If an item is damaged, please contact us within 48 hours of receiving the package. It is very important that you retain all of the damaged packaging so that a claim may be filed with the shipper. We will file a damage claim with the shipper, and ship a replacement, or offer a refund as soon as possible.
Unfortunately we are not shipping outside of the continental USA.